Mr. Watkin has a tremendous amount of experience in the Customer Experience Management industry. He has been President, CEO and Director at KUBRA since 1999, where he has successfully led KUBRA through remarkable organic growth, followed by a Management buyout with Private Equity. He then executed on a number of acquisitions, which led to a private sale for 80% of KUBRA to Hearst Corporation. He sits on various advisory boards, is a member of NACHA, Vistage, Young Presidents Organization, McKay CEO’s Forum, and a Director for the Kids’ Health Links Foundation.